Articles on: Orders

Can I Edit an Order?

Can I Edit an Order?



Yes, orders can be edited. This feature allows users to correct information about the destination of their purchases, which can be either office locations or employee addresses.

Users can update address details, add delivery instructions, or correct the phone number, but they cannot change the entire destination.

Step-by-Step Guide to Editing an Order



Access the Platform :
- Log in to the platform with your user credentials.

Go to the Orders Module :
- From the main dashboard, select the "Orders" module.

Select the Order :
- Locate and select the order you wish to edit. Ensure the order is in either "Pending Confirmation" or "Confirmed" status. Orders in "In Delivery" status only allow phone number updates.

Edit Information :
- Within the selected order, click the "Edit" button next to the location you want to modify.
- A modal window with a form will open. The form fields may vary depending on the type of location (office or employee).

Update Information :
- Complete the necessary fields in the form. Be sure to double-check the information to avoid errors and delivery delays.
- Save the changes and close the modal window.

Verify Changes :
- Review the order to ensure the updated information has been correctly applied.

Updated on: 05/11/2024

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