Articles on: Warranties

What to Do if a User with a Warranty Issue is No Longer in the Original Delivery Location

At .bord, we support remote work and understand that users may move to a different neighborhood, city, or country. This can impact the warranty process depending on the brand’s coverage, which may be global, regional, or local.

How to Proceed if There Are Issues with the Device in a Different Location

Check Warranty Coverage :
- Most brands offer global warranty coverage, but some restrict their coverage by region or country.
- If the device is still within the warranty period and has an issue, we first need to confirm with the brand if the warranty is valid in the user’s new location.

Support Options :
- Contact the Brand Directly : The user can reach out to the brand in their current country to request warranty support.
- Request Assistance from .bord : You can also contact us via support chat on the platform, and we’ll help verify if the warranty is applicable in the new location.

Our team is available to guide you and ensure that the warranty process is completed as conveniently as possible for the user, regardless of their current location.

Updated on: 05/11/2024

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