• Can I Change the Platform Language?

  Can I Change the Platform Language? Yes, you can change the language of your platform by following these steps: Log in to your account. Go to the top section of the platform. Find and select the "Language and Region" section. Use the language selector to choose the language that best suits your needs.Some readers

• How to Delete a User from Dash.bord

  How to Delete a User from Dash.bord Deleting a user from Dash.bord is simple. Follow these steps: On the platform, click on the support chat located in the bottom right corner. In the chat, copy and send the following message: “I want to delete a user from Dash.bord.” A field will appear where you can enter the email of the user you wish to delete. You’ll receive a confirmation prompt to ensure you want to delete the user. Select "Yes" to confirm. That’s it! The usFew readers

• Can I Download My Inventory?

  Can I Download My Inventory? Yes, you can download the inventory listed on the platform in CSV format. This can be done from two locations: From the Dashboard : In the inventory section, you’ll find a "Download" button. Here, you can apply filters to organize the information according to your needs before downloading. From the Inventory Module : You can also use filters to organize the information as needed. Then, download the inventory using the "DownloFew readers

• How to Invite a User to the Dash.bord Platform

  How to Invite a User to the Dash.bord Platform Dash.bord allows each company to have multiple users to manage equipment, orders, and logistics services. To invite a new user, follow these steps: Verify that you are the account administrator. In your account, go to the "Company" tab. Click on the "Invite a User" button. Enter the email address of the team member you wish to invite. The team member will receive an invitation via email. They will need to accepFew readers

• How to Remove a Tool or Device

  How to Remove a Tool or Device By clicking the “Remove Tool” button, the device will be automatically removed from the company’s inventory. Important Note : If the removed tool has an active Care subscription, this subscription cannot be reassigned to another device, as Care is linked to the original device's serial number.Few readers

• Apple Device Enrollment in LATAM

  Apple Device Enrollment in LATAM If you need to register your Apple devices with your company's ID across all LATAM countries, don’t worry – we can help! This article explains the different options available. Automatic Remote Registration (ABM) In countries where the service is enabled, we can perform remote registration through Apple Business Manager (ABM) . This process is automatic and takes place at the time of purchase. To proceed, the company must provide us with their IFew readers

• Why Doesn’t a Purchased Tool Appear in My Inventory?

  Why Doesn’t a Purchased Tool Appear in My Inventory? All purchases made through our store on Dash.bord and assigned to a user or location will appear in your inventory. This allows you to track the location of each tool and its assigned user. If a purchased tool hasn’t appeared in the inventory, follow these steps: Confirm the Purchase : Check your email to ensure you received a purchase confirmation. Possible Reasons : The tool was purchased for warehouse storage andFew readers

• How to Update Your Company Name on the Platform

  How to Update Your Company Name on the Platform If you need to update your company name on the platform, there’s no need to create a new user. Simply contact us via the support chat, and our team will assist you in making the name change quickly and easily.Few readers

• How to Create an Employee on the Platform

  How to Create an Employee on the Platform If you need to create an employee on the platform, this video provides a step-by-step guide on how to enter the necessary information, from name and address to important details like phone number and job title. Don’t miss the tips on correctly filling out each field. Create an EmployeeFew readers

• Can I Add External Tools to My Inventory?

  Can I Add External Tools to My Inventory? It is not mandatory to purchase equipment through our platform. You can buy from any supplier and then add it to your inventory for tracking on the platform. You can add external tools through the Inventory module. Follow these steps: Go to the Add External Tools section within the module. Follow the prompts to complete the upload process. If your tool model is not in our database, complete an Entry Request with detailed producFew readers

• Can I Delete a User?

  Can I Delete a User? If a user is no longer part of the company, you can disable them from the Users module. Follow these steps to do so: Log in to the Dash.bord platform. Go to the Users module. Access the profile of the user you wish to disable. Unassign all tools currently assigned to the user. Once all tools are unassigned, you can disable the user from their profile. Click the "Disable" button in the user information section. Note : You cFew readers