• How to Assign Additional Services

  How to Assign Additional Services Additional services allow companies to store equipment in warehouses, ready for the next user. These services apply to used devices and can include full hardware cleaning, software wiping, basic configurations (such as setting up passwords and usernames), and advanced configurations (such as app installation or system reinstallation). These services can only be requested for devices that are in or headed to a warehouse. Steps to Request Additional SeSome readers

• How to Request a Diagnostic

  How to Request a Diagnostic On the Dash.bord platform, you can request a device diagnostic to address any technical service concerns. We offer both virtual and in-person diagnostics. Virtual Diagnostic For a virtual diagnostic, simply access the support chat on the platform and request the service. This method is ideal for quick technical consultations and remote problem assessments. In-Person Diagnostic For an in-person diagnostic, follow these steps: Go to the device prFew readers

• What to Do if a Device Has Accidental Damage and Needs Repair

  What to Do if a Device Has Accidental Damage and Needs Repair We offer technical services across all LATAM countries and can manage the repair quote and process for damaged devices. To initiate this service, follow the steps below to request a Logistics Service and send the device to our local technician. Once received, you will receive a repair estimate within approximately 72 to 96 business hours. Steps to Request a Diagnostic and Repair Go to Inventory on the platformFew readers