• In Which Countries Do You Have Warehouses?

  In Which Countries Do You Have Warehouses? We are continually expanding and updating our locations to meet the needs of our clients. This list of countries will continue to grow as we broaden our warehouse network. All our warehouses are equipped with CCTV security systems, labeling, and proper storage protocols. Countries with Current Warehouses: 🇦🇷 Argentina 🇧🇷 Brazil 🇨🇱 Chile 🇨🇴 Colombia 🇨🇷 Costa Rica 🇪🇨 Ecuador 🇸🇻 El Salvador 🇪🇸 Spain 🇺🇸 United States of AmeriSome readers

• When Will My Logistics Service Be Delivered?

  When Will My Logistics Service Be Delivered? Average Delivery Estimates by Country The number of business days required for the order or logistics service to arrive after payment confirmation depends on the destination country. For more precise delivery times, please refer to the estimated delivery tables available for each location. LATAM ETAs Central America ETAs (httSome readers

• How to Find the Tracking Number

  How to Find the Tracking Number You can find the tracking number within the Order or Logistics Service details. Under the "Tracking Link" section, you’ll see the logistics provider handling your shipment. Under the "Tracking Number" section, you’ll find the number you need to enter to check the status of your delivery.Some readers

• What Are the Available Support Hours?

  What Are the Available Support Hours? Our support team is distributed across LATAM, and support hours may vary depending on the country from which you are contacting us. Here’s a quick guide to our support availability: Support Availability Help Desk : If you have questions about our service, check the help desk within the platform, which provides answers to many frequently asked questions. After-Hours Response Times : Responses may be delayed outside of business hours.Some readers

• How Can I Cancel My Logistics Service?

  How Can I Cancel My Logistics Service? To cancel your logistics service, please contact our support chat directly on the platform. They will assist you in managing your cancellation request promptly. Please note that if the order or logistics service is already active, some handling and transportation fees may apply.Some readers

• What Does It Mean When I Receive a Report?

  What Does It Mean When I Receive a Report? The platform automatically sends reports when issues arise in logistics services. These reports are categorized by the service status and the nature of the problem. This article explains each status and the meaning of each report. Reports You May Receive When the Service Is "In Process" Adverse Situation at Origin or Destination : External issues preventing access to the site. Employee Not Responding : Operations attempts to conSome readers

• How Do We Manage Equipment Delivery Based on Employee Start Date?

  How Do We Manage Equipment Delivery Based on Employee Start Date? We strive to consider the start date of new hires and make every effort to deliver equipment before this date. However, there are logistical factors that may impact delivery times. Important Information About the Delivery Process Lead Times and Processing Durations : In some cases, the order or logistics service may be processed within a timeframe that does not align with the planned start date. ETA on theSome readers

• Can I Edit a Logistics Service?

  Can I Edit a Logistics Service? Yes, Logistics Services can be edited. This feature allows users to correct information about the origin or destination of the logistics service. Users can update address details, add instructions, or correct the phone number. Note : The edit function does not allow you to change the entire location. If a complete location change is needed, the logistics service must be canceled and a new one created. Step-by-Step Guide to Editing a Logistics SeFew readers

• Do You Offer Express Deliveries?

  Do You Offer Express Deliveries? Shipping Information and Delivery Times Currently, we do not offer express shipping services. Delivery dates for orders are based on our estimated delivery timelines, which vary by country and city. Urgent Shipments If you have an order that requires urgent delivery, please contact your KAM (Key Account Manager) , who will notify the operations team. We will do our best to meet your requested delivery date. Standard Delivery TimesFew readers

• Why Might My Logistics Service Delivery Date Change?

  Why Might My Logistics Service Delivery Date Change? If the delivery date has been updated on the platform, it means there was an issue that required rescheduling. Delivery dates may change without prior notice due to external factors impacting logistics services. Some possible causes for delays include: Adverse weather conditions, such as storms. Unavailability or lack of cooperation from the recipient. High transportation demand and service overload. Transportation strikes or wFew readers