• What to Do if You Receive an Order with Defects or Damage

  What to Do if You Receive an Order with Defects or Damage If you receive an order with a defect or damage, please report it immediately via the support chat on the platform. Important : If the defect or damage is a manufacturer’s issue and the device is new, you will need to initiate a warranty process with the brand. For more information, see this article: How to Apply for Warranty . If the damage is not a manufacturing issue, follow these steps to report it through the suppoFew readers

• I Didn’t Receive My Order

  I Didn’t Receive My Order If your order status is in transit, you can find the tracking number attached to your order along with the estimated delivery date. Follow these steps if you haven’t received the package after the indicated date. Steps to Follow if You Haven’t Received Your Order: Check the Tracking Number: Verify the shipment status using the tracking number to see if there was any complication or delay. Contact Support if You Need More Information: If youFew readers

• Can I Purchase CTO Equipment?

  Can I Purchase CTO Equipment? Yes, through our platform, you can obtain CTO (Configure-to-Order) equipment. In each country’s store, you’ll find a CTO tab where you can select the tools you need. If no results appear in the CTO tab, please contact your Account Manager to request a quote for the equipment you're looking for.Few readers

• Can I Request a Product That’s Not in the Store?

  Can I Request a Product That’s Not in the Store? Yes, we can source the vast majority of devices and products. In the store, you’ll find products with constant availability in the country, allowing us to guarantee quick delivery of that specific model within the requested country, directly through the platform. If you need a product that’s not currently in the store, you can send us a message, and we’ll let you know if it’s available in the country and provide the pricing. Please note thFew readers

• How to Make a Purchase

  How to Make a Purchase To make a purchase on Dash.bord, follow these simple steps: Log in to your Dash.bord account. Browse our store and select the products or services you want to purchase. Adjust quantities and specific details for each item according to your needs. Add products to your cart and review all information to ensure accuracy. Select the billing option : If you want a local invoice and the delivery country is available, choose theFew readers

• Can I Edit an Order?

  Can I Edit an Order? Yes, orders can be edited. This feature allows users to correct information about the destination of their purchases, which can be either office locations or employee addresses. Users can update address details, add delivery instructions, or correct the phone number, but they cannot change the entire destination. Step-by-Step Guide to Editing an Order Access the Platform : Log in to the platform with your user credentials. Go to the Orders ModFew readers