Soporte .bord
  • English
  • Spanish
Go to website
Back
Articles on:Warranties
Learn about the warranty process for devices with defects or damage, warranty coverage in different locations, and how to request support if issues arise.

Categories

  • General
  • Orders
  • Logistic Services
  • IT Services
  • Dash.bord Platform
  • Billing and Payments
  • Warranties
  • Care
  • Platinum
  • What to Do if a User with a Warranty Issue is No Longer in the Original Delivery Location
    What to Do if a User with a Warranty Issue is No Longer in the Original Delivery Location At .bord, we support remote work and understand that users may move to a different neighborhood, city, or country. This can impact the warranty process depending on the brand’s coverage, which may be global, regional, or local. How to Proceed if There Are Issues with the Device in a Different Location Check Warranty Coverage : Most brands offer global warranty coverage, but some resFew readers
  • How to Request Warranty on the Platform
    How to Request Warranty on the Platform All devices sold through our platform come with a warranty. We recommend that the first step is to go directly to the brand’s website and apply there. This process is faster, as you can have video calls with brand technicians without needing to send in the device. In 80% of cases, issues are resolved virtually. If the issue cannot be resolved remotely, the technicians (depending on the brand) will offer at-home service, or if that’s not available,Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025Soporte .bordWe run on Crisp Knowledge.